Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep your login secure. Everything here explains what we gather, why we need it, and how you control it.

Account dataTransaction recordsDevice identifiersCookie preferencesContact channels

Browse Lobby Read FAQ

What This Policy Covers

dkok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to every account opened on dkok and every transaction you make through our platform in eligible Bangladesh regions. We collect your mobile number, email, wallet details for bKash, Nagad or Rocket deposits, and device information when you log in. We use that

1
data to verify your account, process payouts, and send you transaction confirmations. We do not sell your personal information to third parties. We keep transaction logs for the period required under local financial record-keeping rules, then archive or delete them. If you want to review what
2
we hold, request a copy, or ask us to delete your account data, contact our support team through live chat or email. Your rights depend on the data-protection framework applicable in your region; where local law grants access, correction or deletion rights, we honour those requests
3
within the timeframe the law requires. We use cookies and similar tracking to keep you logged in, remember your language preference, and measure which game categories get the most traffic so we can improve the lobby layout. You can disable non-essential cookies in your browser settings,
4
though some features like session persistence may stop working. We update this policy when we add new payment methods, launch new game sections, or change how we process withdrawals; we will post the new version here and notify active accounts by email or in-app message.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Store Your Information

We encrypt your wallet details when you save a bKash, Nagad or Rocket account number, and we never store your PIN or OTP codes. Transaction logs live on secure servers; access is limited to our finance and compliance teams. Below are the main areas we manage and how you stay in control of each one.

Encryption & Storage

All payment credentials and personal identifiers are encrypted in transit and at rest. We use industry-standard protocols to secure your login sessions and prevent unauthorised access to your wallet transaction history or account balance.

Cookie Management

Essential cookies keep you logged in and remember your language choice. Analytics cookies measure lobby traffic so we can prioritise the game sections you visit most. You can disable analytics cookies in your browser without losing account functionality.

Data Retention

We keep transaction records for the period local financial regulations require, typically three to five years, then archive or delete them. Account profile data remains active while your account is open; close your account and we delete profile data after the mandatory retention window ends.

Your Rights

Request a copy of your data, correct outdated details, or delete your account entirely by contacting support or using the privacy-controls page. Where local law grants these rights, we process requests within the statutory deadline and confirm completion by email.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you have a question about what we collect, want to request a copy of your data, or need to update your contact details, use any of the channels below. Our team responds to privacy requests within two business days and can walk you through the steps to export or delete your account information.

Common Questions About Your Data

We collect your mobile number, email address, and the wallet details for bKash, Nagad or Rocket you choose for deposits. We also log your device type and IP address each time you log in to detect unusual activity and keep your account secure.

We retain transaction logs for the period local financial rules require, usually three to five years, then archive or delete them. You can request early deletion by closing your account; we will remove profile data after the mandatory retention window expires.

We share transaction details only with the payment processor that handles your bKash, Nagad or Rocket transfer, and only the minimum data needed to complete the deposit or withdrawal. We do not sell your information to marketers or data brokers.

Log in, go to account settings, then notifications. Toggle off marketing emails and SMS messages; you will still receive transactional alerts like deposit confirmations and withdrawal status updates, which are required for account security.

Yes. Open the privacy-controls page in your account settings and click export data. We will generate a file with your profile details, transaction history, and cookie preferences, then email it to your registered address within two business days.

We delete your profile information and close access to your account immediately. Transaction logs remain archived for the period local law requires, then we delete those too. You can request confirmation of deletion by emailing support after the retention window ends.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSlot Mania Appdkok App

How We Handle Your Account Information

How We Protect and Store Your Information

Encryption & Storage

Cookie Management

Data Retention

Your Rights

How to Reach Us About Your Data

Common Questions About Your Data

01 What personal information does dkok collect when I open an account?

02 How long do you keep my transaction history and can I delete it?

03 Do you share my wallet information with third parties?

04 How do I turn off marketing messages or promotional emails?

05 Can I download a copy of all the data you hold about me?

06 What happens to my data if I close my dkok account permanently?

Privacy Policy

Related pages

Related pages